How bookings work on Sparrow

A booking is a confirmed agreement between a couple and a vendor for a specific service on a specific date.

The booking flow

• •Couple sends a booking request to a vendor
• •Vendor reviews the request and accepts, declines, or proposes changes
• •Both parties confirm — booking is active
• •Couple and vendor communicate through the booking thread
• •Vendor sends invoice(s) through the booking
• •Booking is marked complete after the event

The booking thread

Every booking has a dedicated thread where both parties can message each other, share files, and track invoices. This keeps all communication related to a booking in one place.

Notifications

Both parties receive notifications for every significant booking action — new requests, confirmations, invoice sent, payment confirmed, and cancellations.